Dating Oursourced!!

Took a break from office today. LA is traveling back from the Apple. I prefer working from home when LA is not around - the office is too disruptive.Actually its disruptive with or without LA, but presence of LA makes up for all other kinds of loss. Two minutes of LA can propel you two years closer to Nirvana.That's LA. And I'm not overstating. Like him or hate him, he has proved his mettle - demonstrated his ability.Firebrand. Stimulating. And to think he only sleeps 4 hours!

Digressing!

Anyway - the day started with a debate - captive vs BPOs, insourcing vs outsourcing.She was with GE's captive BPO for 4 years till GE became GENPACT and started opening the gates to a bigger world. She works for WNS. I asked WNS who? She called me an ignorant pro-captive! NASDAQ has called WNS one of the best BPO's in the world. Ok. OK. Actually - while Bangalore is the Silicon Valley, Gurgaon is the BPO valley.My friend is from Gurgaon. Huh - what vocabulary we have these days - captive model and cost centers'! I was telling her about this - dating.Outsourced!!!

Yeah! You're right.The hype over match.com and the similar ultimately brings in more work to India. Certain BPO's handle the actual profile matching. So beware. You never know if your neighbor Sunita is creating a match for you for the profile that you submitted while you were on that short trip. Yeah - that was a real poor joke.At the billing rate of $12, these employees make matches and send some 50 matches for the $19 paid to register in the website. All's well. But - ignorance is not bliss. Many profiles are submitted with celebrity photographs.And our brothers and sisters from Tier II cities, from where these offices mostly run, are not very familiar with the faces of celebrities.So an obese Margaret Eliot can borrow Sarah Jessica Parker's face to fix up a date! Bummer! But the management has found a solution - once a week a celebrity familiarity training is given to these employees so that they stay current with celebrity faces! Heard about staying current with technology skills!Oh - what a training!